1 00:00:06,837 --> 00:00:08,781 - In the last Stop and Think, 2 00:00:08,781 --> 00:00:11,864 we asked you to find a travel website 3 00:00:12,800 --> 00:00:14,328 and create a charter. 4 00:00:14,328 --> 00:00:16,909 What you would go looking for in your charter. 5 00:00:16,909 --> 00:00:19,320 Lisa and I have chosen a charter. 6 00:00:19,320 --> 00:00:21,810 We're going to explore a hotel, 7 00:00:21,810 --> 00:00:24,291 UK hotel booking website. 8 00:00:24,291 --> 00:00:26,920 With a U.S. tourist persona. 9 00:00:26,920 --> 00:00:28,808 To discover whether the site is friendly 10 00:00:28,808 --> 00:00:30,800 to U.S. customers. 11 00:00:30,800 --> 00:00:34,149 So, that is our overriding charter. 12 00:00:34,149 --> 00:00:35,629 But there's a lot of things we might wanna, 13 00:00:35,629 --> 00:00:36,462 kind of, look for. 14 00:00:36,462 --> 00:00:39,877 So, one of them that comes to be immediately 15 00:00:39,877 --> 00:00:41,643 is the date format. 16 00:00:41,643 --> 00:00:42,563 Right? - Right. 17 00:00:42,563 --> 00:00:44,003 Now, that's a really tricky one 18 00:00:44,003 --> 00:00:46,533 when you're booking in England or Europe. 19 00:00:46,533 --> 00:00:48,243 You might book the wrong day for your stay 20 00:00:48,243 --> 00:00:50,600 because you don't realize it's month day year, 21 00:00:50,600 --> 00:00:52,150 instead of day month year. 22 00:00:52,150 --> 00:00:53,317 Right? - Right. 23 00:00:55,472 --> 00:00:57,555 - And how 'bout currency? 24 00:00:58,501 --> 00:01:00,613 I don't like making those. 25 00:01:00,613 --> 00:01:03,442 - Yeah, you look at it and it says 60 pounds per night. 26 00:01:03,442 --> 00:01:05,103 And you go, "What does that make?" 27 00:01:05,103 --> 00:01:06,103 Though right now, I think, 28 00:01:06,103 --> 00:01:08,240 it's on part of the U.S. dollar. 29 00:01:08,240 --> 00:01:10,420 But I understand what that is. 30 00:01:10,420 --> 00:01:12,726 It could be really tricky. 31 00:01:12,726 --> 00:01:16,104 What about when you're looking at hotel rooms? 32 00:01:16,104 --> 00:01:18,118 And this always concerns me as well. 33 00:01:18,118 --> 00:01:19,451 I go looking and 34 00:01:20,599 --> 00:01:23,245 it'll say 600 square meters 35 00:01:23,245 --> 00:01:25,657 or 300 hundred square meters. 36 00:01:25,657 --> 00:01:27,847 Or so many square feet. 37 00:01:27,847 --> 00:01:30,591 If I'm looking at a U.S. one. 38 00:01:30,591 --> 00:01:31,591 Does that convert? 39 00:01:31,591 --> 00:01:34,569 'Cause do they U.S. folks even know what a, 40 00:01:34,569 --> 00:01:36,209 you know, 300 square feet? 41 00:01:36,209 --> 00:01:37,180 - We don't do well with metrics. 42 00:01:37,180 --> 00:01:38,013 (chuckles) 43 00:01:38,013 --> 00:01:38,846 So, that would be a really good one. 44 00:01:38,846 --> 00:01:40,540 - So, it might be the metrics 45 00:01:40,540 --> 00:01:41,820 that we wanna check about. 46 00:01:41,820 --> 00:01:43,814 What room size is metrics? 47 00:01:43,814 --> 00:01:44,824 I don't know how to say that. 48 00:01:44,824 --> 00:01:46,991 Let's just say room sizes. 49 00:01:53,459 --> 00:01:56,315 - The other thing that always trips me up in Europe 50 00:01:56,315 --> 00:01:58,315 is what floor are we on? 51 00:01:59,597 --> 00:02:02,370 Because our first floor is their ground floor, right? 52 00:02:02,370 --> 00:02:06,037 - So, sometimes you want to specify a floor. 53 00:02:07,776 --> 00:02:09,989 Maybe you need wheelchair accessible, 54 00:02:09,989 --> 00:02:10,969 and you don't want something. 55 00:02:10,969 --> 00:02:14,081 So if you ask for the first floor, 56 00:02:14,081 --> 00:02:16,331 what does that mean, right? 57 00:02:17,203 --> 00:02:20,574 You ask for ground, you would get up, one step up. 58 00:02:20,574 --> 00:02:21,407 - That would be bad. 59 00:02:21,407 --> 00:02:23,247 - Yeah, so you have to be really thinking about those. 60 00:02:23,247 --> 00:02:25,830 There's a lot of tricky things. 61 00:02:27,077 --> 00:02:29,687 What about payments, credit cards? 62 00:02:29,687 --> 00:02:30,520 - Yeah. 63 00:02:30,520 --> 00:02:31,353 - Things like that. 64 00:02:31,353 --> 00:02:34,058 We talked about currency, but payments. 65 00:02:34,058 --> 00:02:37,797 Can you pay with a U.S. credit card? 66 00:02:37,797 --> 00:02:41,357 - Yeah, that's definitely something you'd wanna know. 67 00:02:41,357 --> 00:02:43,938 Or maybe you need to have cash, right? 68 00:02:43,938 --> 00:02:46,346 Or you can get a discount if you pay up front. 69 00:02:46,346 --> 00:02:47,179 - Possibly. 70 00:02:47,179 --> 00:02:48,012 - That kind of thing. 71 00:02:48,012 --> 00:02:51,262 - So, these variations can all be used. 72 00:02:53,041 --> 00:02:55,858 They're a resource, right? 73 00:02:55,858 --> 00:02:57,669 So you might be wanting to think. 74 00:02:57,669 --> 00:03:00,895 You could replace this to say with dates. 75 00:03:00,895 --> 00:03:02,625 - Different date formats. 76 00:03:02,625 --> 00:03:05,105 - Yeah and those could each be different charters. 77 00:03:05,105 --> 00:03:07,492 Depending on how much variation you want. 78 00:03:07,492 --> 00:03:08,325 - Right. 79 00:03:09,173 --> 00:03:10,545 - Yeah, another thing might be, 80 00:03:10,545 --> 00:03:12,055 comparing it with other hotels. 81 00:03:12,055 --> 00:03:13,775 Or a different travel website. 82 00:03:13,775 --> 00:03:16,479 - Oh, right, right, yeah. 83 00:03:16,479 --> 00:03:17,846 - Maybe booking.com. 84 00:03:17,846 --> 00:03:20,087 - Right, maybe competing websites. 85 00:03:20,087 --> 00:03:21,837 - Competing websites. 86 00:03:22,724 --> 00:03:23,927 - I can't spell competing. 87 00:03:23,927 --> 00:03:26,010 (laughs) 88 00:03:27,036 --> 00:03:28,564 - Close enough. 89 00:03:28,564 --> 00:03:30,935 - Yeah, so this is just a way 90 00:03:30,935 --> 00:03:33,255 to starting thinking about you exploratory testing. 91 00:03:33,255 --> 00:03:36,215 How much you want focus, how broad you wanna go. 92 00:03:36,215 --> 00:03:38,396 And generating those creative ideas. 93 00:03:38,396 --> 00:03:40,943 So, that you are using all of your 94 00:03:40,943 --> 00:03:43,495 critical and observational skills while you explore. 95 00:03:43,495 --> 00:03:44,964 - Absolutely. 96 00:03:44,964 --> 00:03:47,236 - Next, we're going to review 97 00:03:47,236 --> 00:03:49,052 some of the exploratory techniques 98 00:03:49,052 --> 00:03:50,047 that we've been talking about. 99 00:03:50,047 --> 00:03:50,964 - Yes, yes. 100 00:03:52,636 --> 00:03:54,524 - We hope that you're curious to try 101 00:03:54,524 --> 00:03:57,596 these exploratory testing techniques. 102 00:03:57,596 --> 00:03:58,905 - [Blonde Instructor] Exploratory testing 103 00:03:58,905 --> 00:04:01,764 is really about learning as you go. 104 00:04:01,764 --> 00:04:04,394 What you didn't think about before. 105 00:04:04,394 --> 00:04:07,884 Personas can help you find different perspectives. 106 00:04:07,884 --> 00:04:10,724 We've only covered a few techniques in this lesson. 107 00:04:10,724 --> 00:04:14,357 Try more to see what works best for you. 108 00:04:14,357 --> 00:04:17,502 Get lots of tools in your toolbox. 109 00:04:17,502 --> 00:04:19,633 - Remember that, exploratory testing 110 00:04:19,633 --> 00:04:21,775 isn't the same as monkey testing. 111 00:04:21,775 --> 00:04:23,873 Or just banging on the keyboard. 112 00:04:23,873 --> 00:04:26,433 You wanna have a mission for each session. 113 00:04:26,433 --> 00:04:29,543 Charters are a great way to focus that testing. 114 00:04:29,543 --> 00:04:31,015 We want you to experiment with it. 115 00:04:31,015 --> 00:04:34,834 And you can really have some fun with exploratory testing. 116 00:04:34,834 --> 00:04:37,361 - Next lesson is the last lesson, 117 00:04:37,361 --> 00:04:39,361 Ingredients for Success.