- In the last Stop and Think,
we asked you to find a travel website
and create a charter.
What you would go looking for in your charter.
Lisa and I have chosen a charter.
We're going to explore a hotel,
UK hotel booking website.
With a U.S. tourist persona.
To discover whether the site is friendly
to U.S. customers.
So, that is our overriding charter.
But there's a lot of things we might wanna,
kind of, look for.
So, one of them that comes to be immediately
is the date format.
Right? - Right.
Now, that's a really tricky one
when you're booking in England or Europe.
You might book the wrong day for your stay
because you don't realize it's month day year,
instead of day month year.
Right? - Right.
- And how 'bout currency?
I don't like making those.
- Yeah, you look at it and it says 60 pounds per night.
And you go, "What does that make?"
Though right now, I think,
it's on part of the U.S. dollar.
But I understand what that is.
It could be really tricky.
What about when you're looking at hotel rooms?
And this always concerns me as well.
I go looking and
it'll say 600 square meters
or 300 hundred square meters.
Or so many square feet.
If I'm looking at a U.S. one.
Does that convert?
'Cause do they U.S. folks even know what a,
you know, 300 square feet?
- We don't do well with metrics.
(chuckles)
So, that would be a really good one.
- So, it might be the metrics
that we wanna check about.
What room size is metrics?
I don't know how to say that.
Let's just say room sizes.
- The other thing that always trips me up in Europe
is what floor are we on?
Because our first floor is their ground floor, right?
- So, sometimes you want to specify a floor.
Maybe you need wheelchair accessible,
and you don't want something.
So if you ask for the first floor,
what does that mean, right?
You ask for ground, you would get up, one step up.
- That would be bad.
- Yeah, so you have to be really thinking about those.
There's a lot of tricky things.
What about payments, credit cards?
- Yeah.
- Things like that.
We talked about currency, but payments.
Can you pay with a U.S. credit card?
- Yeah, that's definitely something you'd wanna know.
Or maybe you need to have cash, right?
Or you can get a discount if you pay up front.
- Possibly.
- That kind of thing.
- So, these variations can all be used.
They're a resource, right?
So you might be wanting to think.
You could replace this to say with dates.
- Different date formats.
- Yeah and those could each be different charters.
Depending on how much variation you want.
- Right.
- Yeah, another thing might be,
comparing it with other hotels.
Or a different travel website.
- Oh, right, right, yeah.
- Maybe booking.com.
- Right, maybe competing websites.
- Competing websites.
- I can't spell competing.
(laughs)
- Close enough.
- Yeah, so this is just a way
to starting thinking about you exploratory testing.
How much you want focus, how broad you wanna go.
And generating those creative ideas.
So, that you are using all of your
critical and observational skills while you explore.
- Absolutely.
- Next, we're going to review
some of the exploratory techniques
that we've been talking about.
- Yes, yes.
- We hope that you're curious to try
these exploratory testing techniques.
- [Blonde Instructor] Exploratory testing
is really about learning as you go.
What you didn't think about before.
Personas can help you find different perspectives.
We've only covered a few techniques in this lesson.
Try more to see what works best for you.
Get lots of tools in your toolbox.
- Remember that, exploratory testing
isn't the same as monkey testing.
Or just banging on the keyboard.
You wanna have a mission for each session.
Charters are a great way to focus that testing.
We want you to experiment with it.
And you can really have some fun with exploratory testing.
- Next lesson is the last lesson,
Ingredients for Success.