1 00:00:06,883 --> 00:00:09,747 - We ask you to think of concrete examples 2 00:00:09,747 --> 00:00:12,867 to show how a feature should behave. 3 00:00:12,867 --> 00:00:16,035 So we're thinking about, for our pet salon, 4 00:00:16,035 --> 00:00:19,576 how can we show what time slots are already booked 5 00:00:19,576 --> 00:00:21,358 and which are available? 6 00:00:21,358 --> 00:00:25,176 So, Janet, Caitlyn has a cat shave booked 7 00:00:25,176 --> 00:00:28,509 for this half hour slot at nine o'clock. 8 00:00:30,083 --> 00:00:30,916 - Okay. 9 00:00:30,916 --> 00:00:33,954 Do we have to know the name of the cat, perhaps? 10 00:00:33,954 --> 00:00:36,428 So that they know who's coming in? 11 00:00:36,428 --> 00:00:37,948 - Oh, yeah. We might need more details 12 00:00:37,948 --> 00:00:39,386 for the groomers, right? 13 00:00:39,386 --> 00:00:42,094 - Right. So, would we put that up there at the same time? 14 00:00:42,094 --> 00:00:45,859 So, say, Venus is coming in for a cat shave? 15 00:00:45,859 --> 00:00:47,026 - Right. Yeah. 16 00:00:48,712 --> 00:00:50,751 - Okay, and I know that Foo Foo, 17 00:00:50,751 --> 00:00:53,748 Debby's bringing her dog Foo Foo in, 18 00:00:53,748 --> 00:00:57,228 and she wants the deluxe, the 90 minute deluxe. 19 00:00:57,228 --> 00:00:59,148 So, she wants to come in. 20 00:00:59,148 --> 00:01:01,818 She doesn't want to do too early cause she's got a day off, 21 00:01:01,818 --> 00:01:05,834 but she's gonna come in at ten o'clock she said. 22 00:01:05,834 --> 00:01:09,052 - So, Janet, I notice you're writing FooFoo in in green, 23 00:01:09,052 --> 00:01:12,087 and I know colors might be a way to show available 24 00:01:12,087 --> 00:01:13,363 or not available time slots, 25 00:01:13,363 --> 00:01:15,057 but what about colorblind people? 26 00:01:15,057 --> 00:01:17,779 We have to think of accessibility considerations 27 00:01:17,779 --> 00:01:18,906 for our app. - Oh, Okay. 28 00:01:18,906 --> 00:01:21,212 So, product owner, would it be better 29 00:01:21,212 --> 00:01:25,379 if we had it in maybe blue, if we have to think about color? 30 00:01:26,816 --> 00:01:28,282 - Yeah, that's a better color. - Okay 31 00:01:28,282 --> 00:01:31,641 - Very few people are blue yellow colorblind. 32 00:01:31,641 --> 00:01:34,098 - So we're going to do that, 33 00:01:34,098 --> 00:01:36,848 and they want the deluxe package. 34 00:01:40,263 --> 00:01:41,591 Se we want them to cover, 35 00:01:41,591 --> 00:01:45,380 we gotta find some way to show that this booked now. 36 00:01:45,380 --> 00:01:46,753 - Right. 37 00:01:46,753 --> 00:01:48,646 Yeah, and so how would that show 38 00:01:48,646 --> 00:01:52,813 to the client who's about to book versus to the groomers? 39 00:01:53,810 --> 00:01:55,003 - Right. 40 00:01:55,003 --> 00:01:58,104 Or, there's another person that we have to think about 41 00:01:58,104 --> 00:02:01,631 is who's coming to book next, right? 42 00:02:01,631 --> 00:02:02,655 - Right, yeah. 43 00:02:02,655 --> 00:02:04,842 So, we have another dow owner who, 44 00:02:04,842 --> 00:02:08,069 she wants that deluxe package for her dog ,too, 45 00:02:08,069 --> 00:02:10,239 but Gigi she doesn't have anymore time, 46 00:02:10,239 --> 00:02:12,399 and Caitlyn only grooms cats. 47 00:02:12,399 --> 00:02:15,066 So how would we show this client 48 00:02:16,344 --> 00:02:17,510 - Other times. 49 00:02:17,510 --> 00:02:19,924 - That there's, yeah, other times that are available? 50 00:02:19,924 --> 00:02:21,813 - Right, even maybe the next day. 51 00:02:21,813 --> 00:02:22,646 - Right. 52 00:02:22,646 --> 00:02:24,098 - So we have to think about that. 53 00:02:24,098 --> 00:02:25,875 - Yeah, I think maybe if we got the developers 54 00:02:25,875 --> 00:02:27,492 to brainstorm with us. 55 00:02:27,492 --> 00:02:28,642 - That's a great idea. 56 00:02:28,642 --> 00:02:30,271 So we'll take that offline with them. 57 00:02:30,271 --> 00:02:33,012 What about if we take and, 58 00:02:33,012 --> 00:02:36,452 if I was coming in to book that other one, 59 00:02:36,452 --> 00:02:39,035 I don't necessarily care about, 60 00:02:39,938 --> 00:02:42,418 or maybe Foo Foo doesn't care, 61 00:02:42,418 --> 00:02:45,390 to have somebody else seeing those details? 62 00:02:45,390 --> 00:02:46,223 - Oh, right. 63 00:02:46,223 --> 00:02:47,753 Personal details I think better not 64 00:02:47,753 --> 00:02:49,427 to show those to outside people. 65 00:02:49,427 --> 00:02:52,584 - Programmers, how would we do that? 66 00:02:52,584 --> 00:02:54,726 Programmers, how would we do that? 67 00:02:54,726 --> 00:02:56,934 Would be able to, you know, gray it out 68 00:02:56,934 --> 00:03:00,122 like we do on non-editing fields, 69 00:03:00,122 --> 00:03:02,608 so that they know that they can't show that? 70 00:03:02,608 --> 00:03:03,803 - Right. 71 00:03:03,803 --> 00:03:05,278 Kind of like when you book an airline seat, 72 00:03:05,278 --> 00:03:07,396 and it just shows grayed out cause you can't, 73 00:03:07,396 --> 00:03:08,229 it's not available. - Right. 74 00:03:08,229 --> 00:03:09,066 So we have to think about that. 75 00:03:09,066 --> 00:03:10,888 Would that be another story? 76 00:03:10,888 --> 00:03:11,721 - Yeah. 77 00:03:11,721 --> 00:03:13,891 I think we are getting into a lot of information just 78 00:03:13,891 --> 00:03:16,144 for this one story, so we might want to talk 79 00:03:16,144 --> 00:03:17,427 about breaking that up. 80 00:03:17,427 --> 00:03:19,104 And you know, the other thing we haven't thought about 81 00:03:19,104 --> 00:03:21,103 is seeing how much the groomers charge. 82 00:03:21,103 --> 00:03:22,806 We need to show that on the website as well. 83 00:03:22,806 --> 00:03:24,092 That's definitely another story. 84 00:03:24,092 --> 00:03:25,597 - That's definitely another story, 85 00:03:25,597 --> 00:03:28,031 and not anything to do with this, 86 00:03:28,031 --> 00:03:30,812 but we need to think about those things. 87 00:03:30,812 --> 00:03:34,468 As you can see, by using concrete examples, 88 00:03:34,468 --> 00:03:38,418 putting it up on a whiteboard so everybody can talk about it 89 00:03:38,418 --> 00:03:41,514 will really help you find new stories, 90 00:03:41,514 --> 00:03:44,756 find out what's missing, thinking about 91 00:03:44,756 --> 00:03:46,536 - All the different types of testing, right? 92 00:03:46,536 --> 00:03:47,931 - Right. - Accessibility, security. 93 00:03:47,931 --> 00:03:50,508 - Even different personas. 94 00:03:50,508 --> 00:03:53,625 Start thinking about those types of things. 95 00:03:53,625 --> 00:03:54,458 Right. 96 00:03:54,458 --> 00:03:57,791 So, concrete examples, use them wisely.