1 00:00:07,730 --> 00:00:10,820 Now let's talk about Amazon Pinpoint. 2 00:00:10,820 --> 00:00:15,530 Amazon Pinpoint is, in essence, a fully-managed 3 00:00:15,530 --> 00:00:17,830 multi-channel messaging service. 4 00:00:17,830 --> 00:00:22,300 With Pinpoint, we can send emails, SMS, text 5 00:00:22,300 --> 00:00:24,690 messages, mobile push notifications, 6 00:00:24,690 --> 00:00:27,270 and also in-app messages as well. 7 00:00:27,270 --> 00:00:30,830 And so, an obvious question at this point would be 8 00:00:30,830 --> 00:00:33,800 well, what about simple notification service? 9 00:00:33,800 --> 00:00:36,600 I can send text messages and mobile push 10 00:00:36,600 --> 00:00:38,450 notifications there as well. 11 00:00:38,450 --> 00:00:40,050 What about simple email service? 12 00:00:40,050 --> 00:00:41,680 I can use that to send email. 13 00:00:41,680 --> 00:00:43,530 And all of that is true. 14 00:00:43,530 --> 00:00:47,080 The big difference between Pinpoint and using 15 00:00:47,080 --> 00:00:50,930 other services like SNS and SES is that with 16 00:00:50,930 --> 00:00:54,233 simple notification service and simple email service, 17 00:00:55,290 --> 00:00:59,240 your application would be responsible for managing 18 00:00:59,240 --> 00:01:01,740 the audience that the messages are going to, 19 00:01:01,740 --> 00:01:04,960 delivery schedules, and the content. 20 00:01:04,960 --> 00:01:08,050 And so, with Pinpoint, Pinpoint provides 21 00:01:08,050 --> 00:01:11,670 a number of built-in tools to help with that. 22 00:01:11,670 --> 00:01:15,290 So, simple notification service, simple email service, 23 00:01:15,290 --> 00:01:18,960 those are great for development teams, Pinpoint is 24 00:01:18,960 --> 00:01:21,690 great for development teams, but Pinpoint is also 25 00:01:21,690 --> 00:01:24,650 great for marketing teams, and that's really 26 00:01:24,650 --> 00:01:25,880 what sets it apart. 27 00:01:25,880 --> 00:01:30,880 And so, Pinpoint includes a number of powerful 28 00:01:31,380 --> 00:01:34,430 built-in marketing tools, such as the ability 29 00:01:34,430 --> 00:01:36,430 to create message templates. 30 00:01:36,430 --> 00:01:40,380 We can also define delivery schedules. 31 00:01:40,380 --> 00:01:44,530 We can define highly targeted segments of our 32 00:01:44,530 --> 00:01:46,380 customers within Pinpoint. 33 00:01:46,380 --> 00:01:49,710 That way, we don't necessarily have to do that within our, 34 00:01:49,710 --> 00:01:50,953 within our application. 35 00:01:52,480 --> 00:01:55,810 We can also, within Pinpoint, just create and manage 36 00:01:55,810 --> 00:01:57,580 full campaigns. 37 00:01:57,580 --> 00:02:00,620 Now, to do that with simple notification service 38 00:02:00,620 --> 00:02:03,860 and simple email service, would require a lot more 39 00:02:03,860 --> 00:02:06,950 coordination between marketing and development, and it would 40 00:02:06,950 --> 00:02:10,570 require a lot more work on development to put that in code. 41 00:02:10,570 --> 00:02:14,000 Whereas, with Pinpoint, these kinds of things are 42 00:02:14,000 --> 00:02:17,740 already built in, and they can be very easily leveraged 43 00:02:17,740 --> 00:02:18,573 by code. 44 00:02:19,410 --> 00:02:23,090 Now, Pinpoint also provides some very powerful 45 00:02:23,090 --> 00:02:24,923 customer analytics features. 46 00:02:25,906 --> 00:02:30,190 In fact, what used to be Amazon Mobile Analytics, all of 47 00:02:30,190 --> 00:02:34,880 that functionality is now a part of Amazon Pinpoint. 48 00:02:34,880 --> 00:02:39,880 And so, we can use they analytics to measure a 49 00:02:39,910 --> 00:02:43,170 number of things, such as app revenue, and app usage. 50 00:02:43,170 --> 00:02:47,270 And so, we, we want the ability to not only send these 51 00:02:47,270 --> 00:02:50,750 messages, but to understand how those messages 52 00:02:52,263 --> 00:02:56,640 were, how those messages influenced a user 53 00:02:56,640 --> 00:02:58,180 using our application. 54 00:02:58,180 --> 00:03:01,300 Did they respond to that message by opening our application 55 00:03:01,300 --> 00:03:02,893 or going to our website? 56 00:03:04,010 --> 00:03:07,250 And so we can use these customer analytics to understand 57 00:03:07,250 --> 00:03:11,893 trends, and retention, and customer behaviors, you know, 58 00:03:11,893 --> 00:03:16,590 and these kinds of of tools, the SDK is very easy 59 00:03:16,590 --> 00:03:20,670 to integrate and it supports iOS, Android, and also 60 00:03:20,670 --> 00:03:21,703 JavaScript. 61 00:03:22,570 --> 00:03:26,190 And so we can, we can gain a number of insights 62 00:03:26,190 --> 00:03:31,190 across such things as demographics, interest data, 63 00:03:31,210 --> 00:03:35,810 activation metrics, and retention metrics as well. 64 00:03:35,810 --> 00:03:38,500 So, as you can see, Pinpoint gives us a very 65 00:03:38,500 --> 00:03:42,840 powerful set of tools to enable marketing 66 00:03:42,840 --> 00:03:47,250 to segment their, our audience in ensure 67 00:03:47,250 --> 00:03:50,550 that our messages are reaching the right people, 68 00:03:50,550 --> 00:03:54,280 and it also gives developers easy tools to code 69 00:03:54,280 --> 00:03:55,340 against that. 70 00:03:55,340 --> 00:03:59,780 So, if you are currently looking to build new applications 71 00:04:00,625 --> 00:04:04,260 on AWS, then I would suggest taking a look at Pinpoint. 72 00:04:04,260 --> 00:04:08,140 If you're currently using SMS, or a simple email service, 73 00:04:08,140 --> 00:04:12,030 and working with a marketing team, then I would also suggest 74 00:04:12,030 --> 00:04:16,333 that both teams take a good look at Amazon Pinpoint.