1 00:00:06,889 --> 00:00:07,883 - Earlier, we introduced 2 00:00:07,883 --> 00:00:10,690 the four out-of-box configurations of Safe. 3 00:00:10,690 --> 00:00:12,038 We talked about the essential Safe 4 00:00:12,038 --> 00:00:13,779 and we've really covered all the basic elements of that, 5 00:00:13,779 --> 00:00:16,344 the basic patterns and activities that help each 6 00:00:16,344 --> 00:00:18,560 agile release train deliver value. 7 00:00:18,560 --> 00:00:21,524 We didn't talk at all yet about the portfolio, however 8 00:00:21,524 --> 00:00:24,260 for most of us the portfolio level 9 00:00:24,260 --> 00:00:25,993 is a substantial concern. 10 00:00:25,993 --> 00:00:28,436 Even if we're operation largely at the program level, 11 00:00:28,436 --> 00:00:31,147 where our concern is the delivery of value where the 12 00:00:31,147 --> 00:00:33,448 agile release training focuses its effort 13 00:00:33,448 --> 00:00:36,390 on releasing on demand, we need to know where new things 14 00:00:36,390 --> 00:00:38,478 are coming from, and new initiatives, maybe 15 00:00:38,478 --> 00:00:41,836 architectural initiatives, larger scale business epics, 16 00:00:41,836 --> 00:00:43,919 they're gonna arrive in this visible combine area we're 17 00:00:43,919 --> 00:00:46,166 gonna see those flow head our way. 18 00:00:46,166 --> 00:00:48,331 They're gonna help us align to the enterprise through 19 00:00:48,331 --> 00:00:51,069 strategic themes and make sure that the work we're doing 20 00:00:51,069 --> 00:00:53,426 is consistent with the enterprise overall 21 00:00:53,426 --> 00:00:54,742 vision and strategy. 22 00:00:54,742 --> 00:00:57,461 So most of us operate in the context of the portfolio SAFe, 23 00:00:57,461 --> 00:00:59,477 I know we certainly do even though we're relatively a 24 00:00:59,477 --> 00:01:02,028 small enterprise in that regard. 25 00:01:02,028 --> 00:01:04,656 If we take a closer look, there's not a lot of activities 26 00:01:04,656 --> 00:01:07,344 here, there's not a lot of actions and not a lot of people 27 00:01:07,344 --> 00:01:10,441 per se, so it's kind of thin compared to the art level, 28 00:01:10,441 --> 00:01:13,806 and that's because there's high level strategic work, 29 00:01:13,806 --> 00:01:16,407 less people are involved, and someway less activity 30 00:01:16,407 --> 00:01:19,092 that's planning related, prioritization related, 31 00:01:19,092 --> 00:01:21,704 and coordination related than it is tactical in terms 32 00:01:21,704 --> 00:01:22,981 of delivering value. 33 00:01:22,981 --> 00:01:25,265 We have the value streams here as you can see, that's 34 00:01:25,265 --> 00:01:28,454 the fundamental construct every SAFe portfolio, is 35 00:01:28,454 --> 00:01:30,213 a portfolio of value streams. 36 00:01:30,213 --> 00:01:33,802 But the work of actually implementing happens down here, 37 00:01:33,802 --> 00:01:35,770 so we don't think about the portfolio as executing 38 00:01:35,770 --> 00:01:38,766 value or building systems, we think about it helping us 39 00:01:38,766 --> 00:01:42,563 provide the budgets, and the support we need to successfully 40 00:01:42,563 --> 00:01:46,730 build the systems that constitute these value streams. 41 00:01:47,853 --> 00:01:50,020 So lets take a deeper look at the portfolio, We're gonna 42 00:01:50,020 --> 00:01:53,216 start with looking at this icon over here, 43 00:01:53,216 --> 00:01:56,290 lean portfolio management, because this is the function, 44 00:01:56,290 --> 00:01:59,388 may not be a team that you can identify directly, this is 45 00:01:59,388 --> 00:02:01,864 the function that every enterprise has that has the 46 00:02:01,864 --> 00:02:05,532 ultimate responsibility for defining, supporting and 47 00:02:05,532 --> 00:02:08,648 evolving a portfolio to meet the overalls enterprise 48 00:02:08,648 --> 00:02:11,043 strategic objectives. 49 00:02:11,043 --> 00:02:12,342 What is LPM? 50 00:02:12,342 --> 00:02:15,056 It's a label, it's a placeholder for one of the most 51 00:02:15,056 --> 00:02:17,512 strategic and important functions of the enterprise, but 52 00:02:17,512 --> 00:02:21,155 one that as Geoffrey Moore notes, is not always obvious. 53 00:02:21,155 --> 00:02:22,618 Ill take a minute to read this quote because I think 54 00:02:22,618 --> 00:02:24,253 it's particularly powerful. 55 00:02:24,253 --> 00:02:26,928 Most strategy dialogues end up with executives talking 56 00:02:26,928 --> 00:02:29,824 at cross-purposes because nobody knows exactly what 57 00:02:29,824 --> 00:02:31,722 is meant by vision and strategy. 58 00:02:31,722 --> 00:02:34,001 Grand words but, who can decide that? 59 00:02:34,001 --> 00:02:35,886 And no two people ever quite agree on which 60 00:02:35,886 --> 00:02:37,280 topics belong where. 61 00:02:37,280 --> 00:02:40,421 So even in a fairly robust or well structured portfolio, 62 00:02:40,421 --> 00:02:44,490 or lets say, executive level structure of the enterprise, 63 00:02:44,490 --> 00:02:46,896 lots of people, lots of opinions, but how does 64 00:02:46,896 --> 00:02:48,917 strategy and vision get established. 65 00:02:48,917 --> 00:02:51,727 And that is why when you ask members of an executive team 66 00:02:51,727 --> 00:02:54,172 to describe and explain the corporate strategy, 67 00:02:54,172 --> 00:02:56,455 you frequently get wildly different answers. 68 00:02:56,455 --> 00:02:58,790 That's why Geoffrey concludes, We just don't have a 69 00:02:58,790 --> 00:03:00,884 good business discipline for converging 70 00:03:00,884 --> 00:03:02,048 on issues this abstract. 71 00:03:02,048 --> 00:03:04,580 And yet if we don't converge on those issues, what good 72 00:03:04,580 --> 00:03:07,006 is the rest of the work we do, if we're not aligned with 73 00:03:07,006 --> 00:03:08,858 the proper vision and strategy. 74 00:03:08,858 --> 00:03:11,073 So lets look at LPM as a function. 75 00:03:11,073 --> 00:03:13,071 Think in your organization for a second about who 76 00:03:13,071 --> 00:03:15,393 these people are, you probably know them, they probably 77 00:03:15,393 --> 00:03:18,789 have different titles, they may be VP's and directors, or 78 00:03:18,789 --> 00:03:21,925 people with a business owner responsibilities, maybe 79 00:03:21,925 --> 00:03:24,291 business unit managers, VP of Development, 80 00:03:24,291 --> 00:03:27,240 head of the data center, the people that are ultimately 81 00:03:27,240 --> 00:03:29,774 responsible for portfolio performance. 82 00:03:29,774 --> 00:03:31,980 So it's a function, it's an important function, and you can 83 00:03:31,980 --> 00:03:35,407 see here that there are nine basic aspects, nine specific 84 00:03:35,407 --> 00:03:38,414 responsibilities that we ascribe to this function, those 85 00:03:38,414 --> 00:03:40,409 responsibilities are indeed the learning 86 00:03:40,409 --> 00:03:42,261 objectives for this lesson. 87 00:03:42,261 --> 00:03:44,088 As you saw in the overview, we're gonna go through 88 00:03:44,088 --> 00:03:46,448 all nine of these now. 89 00:03:46,448 --> 00:03:48,710 First of all, we need to connect the portfolio 90 00:03:48,710 --> 00:03:50,263 to the enterprise strategy. 91 00:03:50,263 --> 00:03:52,048 Now this is assuming the context of a 92 00:03:52,048 --> 00:03:53,604 somewhat larger enterprise. 93 00:03:53,604 --> 00:03:56,191 This is assuming that the portfolio itself is part of a 94 00:03:56,191 --> 00:03:59,247 larger enterprise, many enterprises have multiple 95 00:03:59,247 --> 00:04:02,368 instances of SAFe, and the enterprise strategy has to 96 00:04:02,368 --> 00:04:04,574 drive business unit A, and business unit B, 97 00:04:04,574 --> 00:04:08,623 and business unit C, Division A, the new company we 98 00:04:08,623 --> 00:04:11,396 acquired over here in France or whatever, all has 99 00:04:11,396 --> 00:04:13,997 to be driven from a kind of common enterprise view. 100 00:04:13,997 --> 00:04:16,625 That's a level of centralization, only the enterprise 101 00:04:16,625 --> 00:04:19,962 can decide if it wants to acquire a company or divest 102 00:04:19,962 --> 00:04:22,532 a product line, or create a new product line. 103 00:04:22,532 --> 00:04:25,854 And we do that with this very simple construct that we 104 00:04:25,854 --> 00:04:27,406 call strategic themes. 105 00:04:27,406 --> 00:04:30,622 And strategic themes are a simple bulleted list, that tend 106 00:04:30,622 --> 00:04:34,852 to evolve very slowly, that describe how we want the future 107 00:04:34,852 --> 00:04:37,578 state to be different than the current state. 108 00:04:37,578 --> 00:04:39,783 Well we can't compete in this market effectively now 109 00:04:39,783 --> 00:04:42,360 because of whatever, we sell to an aging demographic, 110 00:04:42,360 --> 00:04:44,546 people like me, and we want to appeal to people that 111 00:04:44,546 --> 00:04:46,449 are younger and have additional buying power. 112 00:04:46,449 --> 00:04:48,818 They use different modes of operation, maybe they 113 00:04:48,818 --> 00:04:50,463 shop online, maybe they buy their clothes 114 00:04:50,463 --> 00:04:52,471 from a mobile device, I don't. 115 00:04:52,471 --> 00:04:55,407 I do buy them online as well as in the mall. 116 00:04:55,407 --> 00:04:58,970 I wonder what will happen with our kids and grandkids. 117 00:04:58,970 --> 00:05:00,709 So if you're gonna appeal to a different demographic, 118 00:05:00,709 --> 00:05:01,881 you're probably gonna have to have different 119 00:05:01,881 --> 00:05:03,344 technologies to do that. 120 00:05:03,344 --> 00:05:05,474 And this has to be a collaboration, it has to be a 121 00:05:05,474 --> 00:05:08,541 collaboration between the people who are responsible, 122 00:05:08,541 --> 00:05:11,749 the LPM folks here, and those that they work 123 00:05:11,749 --> 00:05:15,144 with in the larger enterprise, maybe the CFO, 124 00:05:15,144 --> 00:05:18,040 the chief product line officer, chief product manager, 125 00:05:18,040 --> 00:05:20,265 whoever's responsible for the overall 126 00:05:20,265 --> 00:05:21,756 complement of programs. 127 00:05:21,756 --> 00:05:23,429 They're driven by their own initiatives. 128 00:05:23,429 --> 00:05:27,864 Various things impact them, maybe declining market shares, 129 00:05:27,864 --> 00:05:31,140 new market opportunities, those are the business drivers 130 00:05:31,140 --> 00:05:33,978 that cause them to think about things like warehousing 131 00:05:33,978 --> 00:05:36,778 costs are getting out of hand, or our mobile platform 132 00:05:36,778 --> 00:05:39,485 is no longer competitive, or we don't have any kind 133 00:05:39,485 --> 00:05:41,441 of corporate footprint on Facebook, and yet 134 00:05:41,441 --> 00:05:42,895 everybody else does. 135 00:05:42,895 --> 00:05:45,053 So those are the things that drive strategic themes. 136 00:05:45,053 --> 00:05:47,514 Now our context at the portfolio level, pretend like 137 00:05:47,514 --> 00:05:51,829 that's down here in the forward drawing, influences that, 138 00:05:51,829 --> 00:05:54,696 because it's gonna be kinda silly to say, appeal to 139 00:05:54,696 --> 00:05:57,392 a younger audience if our entire portfolio is aligned 140 00:05:57,392 --> 00:05:58,451 differently. 141 00:05:58,451 --> 00:06:01,046 We're gonna have to say okay, but we've got some issues 142 00:06:01,046 --> 00:06:04,330 to express and also we see, again, imagine this 143 00:06:04,330 --> 00:06:07,166 is our portfolio, new opportunities, maybe things that 144 00:06:07,166 --> 00:06:09,475 you don't see because you're one step removed from 145 00:06:09,475 --> 00:06:12,751 our market space, we see things all the time that 146 00:06:12,751 --> 00:06:15,435 we'd like to report in on, and communicate to you and say 147 00:06:15,435 --> 00:06:17,270 this could be of great value as well. 148 00:06:17,270 --> 00:06:20,204 So this is a tight collaboration, it's not an 149 00:06:20,204 --> 00:06:22,971 every day collaboration, because strategic themes and 150 00:06:22,971 --> 00:06:25,389 strategy evolves fairly slowly compared to kind 151 00:06:25,389 --> 00:06:26,939 of our tactical objectives but it is 152 00:06:26,939 --> 00:06:28,429 an important collaboration. 153 00:06:28,429 --> 00:06:30,814 And that's how we arrive at strategic themes. 154 00:06:30,814 --> 00:06:33,499 Now they're very critical, they're also very short, 155 00:06:33,499 --> 00:06:36,236 they're pithy and tight, so you might wanna take a minute 156 00:06:36,236 --> 00:06:38,585 to stop and read the SAFe article 157 00:06:38,585 --> 00:06:41,001 Strategic Themes and Enterprise, because that's where this 158 00:06:41,001 --> 00:06:44,789 collaboration that I just described occurs. 159 00:06:44,789 --> 00:06:46,172 Now, what do those do? 160 00:06:46,172 --> 00:06:48,978 The influence what gets built, they're differentiating, 161 00:06:48,978 --> 00:06:51,606 they differentiate the current state from the future state, 162 00:06:51,606 --> 00:06:54,363 a strategic theme for us might be to make sure we 163 00:06:54,363 --> 00:06:57,631 have appropriate content and coverage for dev ops, 164 00:06:57,631 --> 00:06:58,912 and continuous delivery. 165 00:06:58,912 --> 00:07:01,193 If you go back a few years ago, SAFe didn't talk a lot 166 00:07:01,193 --> 00:07:04,212 about that, we were more in the state of organizing 167 00:07:04,212 --> 00:07:07,231 teams, agile teams, and agile arts to deliver something 168 00:07:07,231 --> 00:07:08,064 more frequently. 169 00:07:08,064 --> 00:07:09,969 Well now we want to drive for continuous deliveries, 170 00:07:09,969 --> 00:07:13,179 so an example for us a year ago was to substantially 171 00:07:13,179 --> 00:07:16,384 enhance our dev ops content, and our product offerings 172 00:07:16,384 --> 00:07:18,759 around dev ops and continuous delivery, and you can see 173 00:07:18,759 --> 00:07:20,020 that in 4.5. 174 00:07:20,020 --> 00:07:22,421 So that's an example of a strategic theme that drives 175 00:07:22,421 --> 00:07:24,089 a lot of enterprise behavior. 176 00:07:24,089 --> 00:07:28,499 It's a simple statement right, address dev ops, or however 177 00:07:28,499 --> 00:07:31,496 we phrased that, but it can drive a lot of behavior. 178 00:07:31,496 --> 00:07:33,637 And this gives us a lot of context because at 179 00:07:33,637 --> 00:07:35,916 the implementation level, where we spend the rest 180 00:07:35,916 --> 00:07:38,470 of our lives, these are gonna tell us things like, 181 00:07:38,470 --> 00:07:41,551 yeah we budged for that, is this new initiative? 182 00:07:41,551 --> 00:07:42,969 Do we have the right content for that? 183 00:07:42,969 --> 00:07:45,463 Do we have the right subject matter experts on site? 184 00:07:45,463 --> 00:07:47,224 Which value stream is gonna get that, well in our case 185 00:07:47,224 --> 00:07:49,237 it's pretty easy, both. 186 00:07:49,237 --> 00:07:51,672 We're gonna have to address both the knowledge base 187 00:07:51,672 --> 00:07:54,058 value stream of SAFe, and the course ware value stream 188 00:07:54,058 --> 00:07:56,404 those are our two value streams that we think about, 189 00:07:56,404 --> 00:07:58,075 and that's gonna start to drive decisions 190 00:07:58,075 --> 00:07:59,748 about what gets done. 191 00:07:59,748 --> 00:08:02,300 Do we move to a different hosting environment, incorporate 192 00:08:02,300 --> 00:08:04,354 a better learning management system to help those 193 00:08:04,354 --> 00:08:05,202 that are online? 194 00:08:05,202 --> 00:08:09,369 Or focus on dev ops, we have to decide, now lots of things 195 00:08:11,063 --> 00:08:14,299 in life are not zero some games, but budgets are. 196 00:08:14,299 --> 00:08:17,170 The budget is the budget, so all that work has to be done 197 00:08:17,170 --> 00:08:18,803 in the context of the budget. 198 00:08:18,803 --> 00:08:21,101 One value stream might want to grow a little bit, 199 00:08:21,101 --> 00:08:23,527 and another might want to wane a little bit 200 00:08:23,527 --> 00:08:24,433 to achieve that. 201 00:08:24,433 --> 00:08:27,203 They also affect of course the program vision in road map. 202 00:08:27,203 --> 00:08:30,023 Somebody needs to work on that content, somebody needs to 203 00:08:30,023 --> 00:08:32,647 come up with this new form of guidance for that combine. 204 00:08:32,647 --> 00:08:35,013 Or this new capability inside sales force for 205 00:08:35,013 --> 00:08:36,718 learning management systems. 206 00:08:36,718 --> 00:08:39,434 So the fact that we need to be able to do that different, 207 00:08:39,434 --> 00:08:42,379 affects our vision in road maps, so our product managers 208 00:08:42,379 --> 00:08:45,336 and others that are responsible and our PO's who are 209 00:08:45,336 --> 00:08:48,229 responsible for these things, are influenced by that. 210 00:08:48,229 --> 00:08:50,802 They also affect the the economic framework, gosh, can 211 00:08:50,802 --> 00:08:52,204 we outsource? 212 00:08:52,204 --> 00:08:53,938 Perhaps we're sales force and we're trying to figure out 213 00:08:53,938 --> 00:08:55,732 are we gonna integrate learning management system, is 214 00:08:55,732 --> 00:08:58,429 that a core competence, or does one of our partners do that? 215 00:08:58,429 --> 00:09:00,135 Well that affects the economic framework of 216 00:09:00,135 --> 00:09:01,289 what sales force is doing. 217 00:09:01,289 --> 00:09:03,465 By the way I have no idea what sales force is doing, 218 00:09:03,465 --> 00:09:06,092 but I just use that as an example. 219 00:09:06,092 --> 00:09:08,304 Lets take a second now and pop back into your organization, 220 00:09:08,304 --> 00:09:10,512 and think about your enterprise and ask yourself 221 00:09:10,512 --> 00:09:12,631 the question, what needs to be different next? 222 00:09:12,631 --> 00:09:14,987 Here we are, it's the middle of 2017, getting 223 00:09:14,987 --> 00:09:18,137 on towards the end, in 2018, we've already defined our 224 00:09:18,137 --> 00:09:20,999 strategic themes for next year, we have I think four or five 225 00:09:20,999 --> 00:09:24,493 I don't remember exactly, the exact formulation of them. 226 00:09:24,493 --> 00:09:25,595 What are yours? 227 00:09:25,595 --> 00:09:28,030 Identify three strategic themes, that an help define 228 00:09:28,030 --> 00:09:30,818 the strategy of your company and your customers portfolio 229 00:09:30,818 --> 00:09:32,060 in the upcoming year. 230 00:09:32,060 --> 00:09:34,393 Focus on the differentiators for your business, not 231 00:09:34,393 --> 00:09:36,469 the typical business as usual items. 232 00:09:36,469 --> 00:09:39,647 So think deep thoughts about what would be great, what the 233 00:09:39,647 --> 00:09:44,136 future would look like if we could do this one thing better. 234 00:09:44,136 --> 00:09:45,729 So did you come up with some? 235 00:09:45,729 --> 00:09:47,897 Now think a little bit differently about them. 236 00:09:47,897 --> 00:09:49,368 Will they influence the funding? 237 00:09:49,368 --> 00:09:52,656 Is your current state of funding directly aligned to that, 238 00:09:52,656 --> 00:09:55,200 or do you say wow, we've got substantial investment in 239 00:09:55,200 --> 00:09:57,861 this area where our market share is waning, 240 00:09:57,861 --> 00:10:00,024 and pretty unlikely to recover, but we don't have 241 00:10:00,024 --> 00:10:01,792 the right investments here. 242 00:10:01,792 --> 00:10:04,938 And Geoffrey Moore would say you know that inertia is 243 00:10:04,938 --> 00:10:07,920 a residue of past innovation efforts, and you have to look 244 00:10:07,920 --> 00:10:10,380 succinctly at your organization your portfolio and make 245 00:10:10,380 --> 00:10:12,867 sure that the investments are matching where you want 246 00:10:12,867 --> 00:10:15,259 to be, not where you are. 247 00:10:15,259 --> 00:10:17,260 And I mentioned a couple of strategic themes already, 248 00:10:17,260 --> 00:10:19,480 one was a retail company that was trying to reach 249 00:10:19,480 --> 00:10:22,322 a younger demographic, people not like me. 250 00:10:22,322 --> 00:10:23,497 They wanna sell to my kids. 251 00:10:23,497 --> 00:10:25,831 My kids have the new buying power, that's great. 252 00:10:25,831 --> 00:10:28,035 At the same time, that another one was just their 253 00:10:28,035 --> 00:10:30,445 warehouse costs seem to be growing disproportionately 254 00:10:30,445 --> 00:10:33,272 to revenue, so if they did two things, appeal to 255 00:10:33,272 --> 00:10:36,072 a younger audience, and lowered their warehouse costs, 256 00:10:36,072 --> 00:10:36,996 they'd be in pretty good shape. 257 00:10:36,996 --> 00:10:38,479 You can see the revenue go up, and you'd see the cost 258 00:10:38,479 --> 00:10:40,919 stabilize or start to go down, so that makes a lot 259 00:10:40,919 --> 00:10:43,615 of sense for that retailer, and that's just a good example 260 00:10:43,615 --> 00:10:46,406 of how you connect the portfolio to the 261 00:10:46,406 --> 00:10:48,815 enterprise business strategy.