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- SAFe lean agile principle number eight.

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Unlock the intrinsic motivation
of knowledge workers.

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This is a bit of a teaser

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'cause I'm gonna revisit
this in lesson nine,

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this is really a leadership understanding

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and a leadership principle

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but it starts back in the late 1940's

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with an experiment done

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at the University of
Wisconsin if I remember right.

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This comes from the book Drive

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and there are other
references in that as well.

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This experiment to figure
out the intrinsic motivation,

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the motivation of, in this case, primates.

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So they put together eight
rhesus monkeys in a lab

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for a two week experiment
on motivation and learning

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and as part of the experiment

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they decided we're gonna teach
the monkeys to solve puzzles.

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So they built these little puzzles

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and they flopped them out into the cages

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and they went away to
think about the experiment.

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So thinking about

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carrots and stick and incentives
and et cetera et cetera,

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they come back and all the
puzzles have been solved.

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So they're stunned by this.

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We put a puzzle in a monkey's
cage and they solved it.

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We don't get this phenomenon.

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So we can figure this out,

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let's go in and take the
puzzles out, put in new puzzles,

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we'll add a reward, we'll add raisins.

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The first monkey that solves
a puzzle gets a raisin.

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The result was the
monkeys made more errors

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and solved the problems less frequently.

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They could not understand this.

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So I think the research was largely buried

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'cause they could not understand

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why an external motivating
factor, in this case raisins,

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food, one of the basic, the
bottom of the needs pyramid,

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why that element didn't
increase problem solving,

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as a matter of fact, it
interfered with problem solving

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so I'll make you a promise.

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I'm gonna come back to this

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and unlock our piece of this puzzle

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in lesson number nine, leadership.