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- In lesson three, we
discussed the principles

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of customer-centric product management.

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We covered multiple
techniques for identifying

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who your customer is, and understanding

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your customer's biggest
problem and opportunity.

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We discussed how to use
the job-to-be-done concept

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for diving deep into customer needs

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and using this information

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to define IT products and services.

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This allows us to zero down
on the right product to build.

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Now that we know what is
the right product to build,

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how do we define it?

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How do we document it,
scope it, prioritize it,

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estimate the work required and
inform successful delivery?

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In lesson four, we will cover the topic

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of requirements gathering and maintenance.

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The concepts and techniques
we will cover in this lesson,

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include Agile requirements elicitation

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and iterative delivery.

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We will talk about scope management

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in Agile versus Waterfall.

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We will cover product backlog,

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product backlog taxonomy, and refinement.

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We will talk about
prioritization in Agile.

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And finish with user story mapping.

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And as usual, you will
have a self-review exercise

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to validate your
completion of this lesson.