- In lesson three, we discussed the principles
of customer-centric product management.
We covered multiple techniques for identifying
who your customer is, and understanding
your customer's biggest problem and opportunity.
We discussed how to use the job-to-be-done concept
for diving deep into customer needs
and using this information
to define IT products and services.
This allows us to zero down on the right product to build.
Now that we know what is the right product to build,
how do we define it?
How do we document it, scope it, prioritize it,
estimate the work required and inform successful delivery?
In lesson four, we will cover the topic
of requirements gathering and maintenance.
The concepts and techniques we will cover in this lesson,
include Agile requirements elicitation
and iterative delivery.
We will talk about scope management
in Agile versus Waterfall.
We will cover product backlog,
product backlog taxonomy, and refinement.
We will talk about prioritization in Agile.
And finish with user story mapping.
And as usual, you will have a self-review exercise
to validate your completion of this lesson.